Privacy Policy

At Quality Apparel Shop (“we,” “us,” or “our”), your privacy is as important to us as the quality of our coastal-inspired activewear. Based in Bloomington, US, and serving adventure-seekers worldwide, we are committed to protecting your personal information with the same dedication we put into crafting our performance-driven apparel. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website qualityapparelus.com.

By using our website, you consent to the practices described in this policy. We encourage you to read this document carefully to understand our practices regarding your data.

1. Information We Collect

To provide you with a seamless and secure shopping experience, we collect information that you provide directly to us and through automated technologies:

Personal Information: When you make a purchase, create an account, or contact our customer service, we collect information such as your name, email address, shipping address, billing address, and payment details (processed securely by our payment partners).
Transaction Information: Details about the products you purchase, including size, color, and order history.
Technical Information: When you visit our site, we automatically collect your IP address, browser type, device information, and pages you view.
Cookies and Tracking Data: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. For more details, see the “Cookie and Tracking Technologies” section below.

2. How We Use Your Information

We use your information to provide, maintain, and improve our services, ensuring your experience is as effortless and secure as wearing our apparel:

Process your orders and deliver products worldwide (excluding Asia and certain remote areas).
Communicate with you about orders, products, promotions, and updates.
Improve our website, product offerings, and customer service based on your feedback and usage patterns.
Prevent fraud and enhance the security of our transactions.
Comply with legal obligations and enforce our policies.

3. Sharing and Disclosure of Information

We value your trust and do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We share information with trusted partners who assist us in payment processing (e.g., PayPal, credit card processors), shipping, marketing, and website operations. These partners are contractually obligated to protect your data.
Legal Compliance: We may disclose information if required by law, court order, or governmental authority.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity under the same privacy standards.

4. Data Storage and Security

Your security is our priority. We implement industry-standard measures to protect your data:

Encryption: All payment transactions are processed through encrypted channels (SSL technology) to safeguard your financial data.
Data Minimization: We do not store your complete credit card details on our servers. Payment information is handled by our secure payment partners.
Global Standards: We adhere to international security protocols to protect your data, whether you are ordering from across town or across oceans.
Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Correction: You can access and update your personal information through your account settings or by contacting us.
Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
Opt-Out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
Data Portability: You have the right to request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

Functional Cookies: These cookies are essential for the website to function properly, such as remembering items in your shopping cart.
Analytical Cookies: We use tools like Google Analytics to understand how visitors interact with our site, helping us improve our design and content.
Advertising Cookies: These cookies are used to deliver ads relevant to your interests and to measure the effectiveness of our campaigns.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.

8. Contact Us

If you have any questions about this Privacy Policy, your personal information, or our practices, please contact our customer service team:

Email: [email protected]

Address: Quality Apparel Shop, 1517 Neville Street, Bloomington, US 47408

We are here to help and will respond to your inquiry within 24 hours.